Guide
Sign in to your project portal
With the button in the email you get in without typing anything for 30 days. If not, type the password the studio gave you. You do not need an account.
Who can do this
- For
- Your client
- Role
- Your client, no account needed
- Where
- In the client portal
If a studio delivered a design to you with Bitácora, you see it in their portal. You do not need to create an account.
With the button in the email
Open the studio's email and click See the delivery or Open the portal. You get straight in and, for 30 days, that device remembers you: you do not have to type anything.
With your password
If the portal asks you to sign in:
- Type Your password, the one that came in the same email. It looks like
XXXXX-XXXXX, but it does not matter whether you type it in uppercase or lowercase, with the hyphen or without it. - If the studio gave you a shared password for the delivery, type it in the same field, exactly as it is. If you came in through the delivery link, the portal asks for it as The delivery password.
- Click Sign in.
You only need to do this once on each device: after that it remembers you as long as you use it.
If the studio sent you a public link, you get in without typing anything; in that case the portal is view only.
Sign out
Your name and Sign out are at the top right. Use it if you signed in on a computer that is not yours.
Troubleshooting
- "That password isn’t valid": check that you copied all of it. A shared password is typed exactly as it is, with its uppercase and lowercase letters.
- "That link no longer works": the 30 days are over or the studio gave you a new password. Sign in with the password from the same email.
- "Too many attempts": wait a few minutes and try again.
- You do not have the password: ask the studio for it. If they have a support email, the portal shows you how to write to them.
