Common questions

Situations that cross several parts of Bitácora, answered calmly.

• Can I use Bitácora without connecting any AI?Yes, for almost all the work around your screens. To get your notes applied you need an AI, and you have courtesy runs to try it out.
• Who pays for the AI when someone on my team runs?It depends on what it runs with. Through the connector, each person with their own AI plan. With an API key, the owner of the key the project uses. Bitácora doesn't charge for the AI.
• My team dictates on the same screens at the same time. Who runs, and what goes into the batch?The ready notes from the whole project, from everyone, go in, unless you choose only yours. Whoever runs launches the batch and each person signs off on their own changes.
• What exactly does my client see, and what don't they?In their portal, your client sees the screens you publish and what you turn on in What the client sees. They never see your notes, your working canvas, your Resources, your payments, or your team.
• What happens to my client's comments if I publish a new version?They stay where they were, on their screen. The ones you turned into notes move to "Applied" on their own when you publish the version that resolves them, and your client confirms whether it looks right.
• Can I deliver one part of the project to one client and another part to another?Within the same project, no; everyone who receives the delivery sees the same thing. To split it, duplicate the project and deliver each client their own copy.
• I downgraded my plan. What happens to my projects, my team, and my deliveries?Nothing is deleted. Whatever the new plan doesn't include turns off when the change takes effect, and anyone who doesn't fit in the seats waits at the door with all their work.